Shipping Policy

SHIPPING POLICY

 FREE U.S. STANDARD SHIPPING ON ALL ORDERS OVER $125.

OUR STANDARD SHIPPING RATES:

USPS First Class (3-5 Business Days) - Calculated automatically by USPS 

International/Australia (14-30 business days) - 

COVID-19 UPDATE: USPS has currently suspended shipping to Australia, so we will ship via UPS which will be more expensive but can ship right away.  

Apparel orders may take up to one week to process and ship out. Thank you for your patience during this time. We aim to ship orders out within 72 hours. However, this is not guaranteed. 

PLEASE NOTE:

Once your order has been shipped, KAIBANZERO has no control over the package status. KAIBANZERO is not responsible for lost, stolen, delayed, or damaged packages, but we will do our best to help you through the process of retrieving it. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. If your shipping information was filled out incorrectly, please email us immediately. If you have any issues with shipping, you can contact info@kaibanzero.com and we will do our best to assist you. 

Please track your packages. KAIBANZERO has no control over what happens to your package once it is delivered. If there is a problem with your package delivery or tracking number, please contact USPS directly.  

USPS: 1-800-ASK-USPS